Qwest OneFlex IP Long Distance and Toll-Free Services

High quality long distance and toll-free service over the Qwest® fiber optic network

Long distance and toll-free service is a fundamental component of any business and a key building block in your virtual enterprise solution. Enhance your suite of IP telephony services by connecting customers and employees with Qwest Long Distance and Toll-Free services. Qwest® OneFlex® IP Long Distance and Toll-Free services combine the cost effectiveness of voice over IP (VoIP) with the traditional accessibility of the public switched telephone network (PSTN). With OneFlex IP Long Distance and Toll-Free services, you can extend your communications capability to include domestic and international long-distance outbound voice and inbound 8XX/toll-free calls.

Description

The suite of Qwest OneFlex IP Long Distance and Toll-Free services provides the ability to receive inbound 1 8XX toll-free calls from the PSTN handed off to Qwest's customers in VoIP (session initiation protocol (SIP)) format. Whether used as a package or individually, OneFlex IP Voice services is an integrated service platform that business customers rely on for fast, accurate and cost-effective voice transport.

Features

OneFlex IP Long Distance

• Dedicated outbound long distance from customers' VoIP network to Qwest for conversion to PSTN on the Qwest national network system. Qwest's national OC-192 IP backbone provides and supports:
• Fast re-route capabilities
• SIP and H.323 signaling protocols
• G.711 and G.729 CODEC support
• Session border controller (SBC) hardware for customer authentication and firewall protection
• Extensive domestic and international coverage (fixed and mobile) to over 250 international destinations
• Flexible pricing, domestic and international flat-rate pricing and the option for domestic tiered LATA-based pricing

OneFlex IP Toll Free

• Dedicated inbound 1-8XX calls routed to the customer and handed off in SIP format. Calls are supported across the Qwest national network system and IP multi-protocol label switching (MPLS) network.
• G.711 and G.729 CODECs
• Dialed number identification service (DNIS) delivery
• Busy ring no answer (BRNA)
• Direct trunk rollover (to fixed time division multiplexing (TDM)-based number and IP-to-IP address overflow)
• Enhanced routing features, such as time of day, holidays, etc.
• Toll-free directory assistance
• Nationwide and Canadian coverage, including the extended areas of Hawaii and Alaska
• Easy 8XX monitoring and maintenance through Qwest Control®, an online customer-managed system management tool that can make online changes for enhanced services
• Flexible pricing, domestic and international flat-rate pricing and the option for domestic tiered LATA-based pricing.

Benefits

• Cost savings: With OneFlex® IP Long Distance and Toll-Free services, you can realize the cost savings of an IP-based network without the added costs of managing IP/TDM conversion. Savings on other valuable OneFlex IP Long Distance and Toll-Free services include:
• Scalable, single point access through Qwest Internet Port (formerly DIA) or across the peered public Internet for both voice and data, versus multiple TDM switch trunks and a separate data connection
• Ability to remove all VoIP/TDM-based equipment and move instead to a full IP-based platform for voice and data services
• Competitive market-based pricing
• Quality: Qwest's IP voice infrastructure provides quality and service levels that are comparable to traditional TDM service. Service comes with 24/7network monitoring and management to ensure near 100 percent network uptime and real-time troubleshooting.
• Security and reliability: The dependable network security of OneFlex IP Long Distance and Toll-Free services includes geographically redundant routing and physically diverse locations for gateways and SBCs. The SBC provides IP address security and fraud protection.
• Ease of use: OneFlex IP Long Distance and Toll-Free services features are similar to traditional long distance and toll-free voice products and are simple and easy to understand.
• Implementation process: A shorter provisioning cycle, particularly if connectivity is in place.

Legal Disclaimer

Qwest OneFlex® IP Long Distance (Domestic) service is available and may be originated from anywhere in the contiguous U.S. and Hawaii. Calls may be terminated throughout the United States. Qwest OneFlex® IP Long Distance (International) service is available and may be originated from anywhere in the contiguous U.S., to many locations internationally. Neither Domestic nor International support local services, 911, E911, V911, operator services, local number portability, or directory listings. An Internet connection is required. Other restrictions and limitations may apply. Qwest OneFlex® IP Toll Free service is available for origination from anywhere in the U.S., including Alaska and Hawaii, and in Canada, Puerto Rico and the U.S. Virgin Islands, with termination anywhere in the contiguous U.S. Additional local loop equipment may be required. An Internet connection is required. Other restrictions and limitations may apply.